Gelb Organization, LLC
www.gelb.com

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Search and Rescue GPS's and Maps - "so that others may live"

Have Any Question Just Contact Us

Call us at 1- (973)-694-7425 (New Jersey, USA)
9AM - 5PM (Mon-Fri)
Support@jungleghost.com

Jungle Ghost Magellan Triton and Explorist Sales and Technical Support Headquarters
REPAIR CENTER

We Offer 510 610 and 710 Repair Service in North America, South America, Europe and many other countries just send us an email if you have a question.

2054974

HAVE THIS PROBLEM .. CORRODED BATTERY CONTACTS?

WE USE MAGELLAN REPLACEMENT PARTS.  
We had the supplier upgrade the parts to a Special Non-Corrosive Steel Plated With Nickel Material that is also more elastic.

History: Since the release of the Magellan Explorist 510 610 and 710 units.

We have encountered many customers requiring repair for Corroded Battery Contacts.  The problem is that the battery acid corrodes the contacts.

Broken_Single_Contact

The problem is compounded by the fact that even if you could wash off most of the battery acid the fragile 0.2mm Spring Leaf Contact losses most of its elasticity.  In many case, the severity of the acid corrosion is that it breaks the connection to the motherboard.   Sometimes just the continued use of the Spring will led to its complete fracture.  Notice the two examples of broken contacts on the side right of the photo insert.

To give you an example, we have received estimates that between 9 - 12% of all the shipped units have required replacement of the contacts.  This amounts to many, many tens-of-thousands of units.

Customers inquire if we do this repair.  Until recently, the bad news was that we can only replace the complete back panel at a cost of $175.00 USD plus Shipping and Handling.  The other problem is that customers outside of the USA have to pay heavy postage to sent their units in for repair.

Since our Company was founded to provided the services that Magellan cannot offer.  We decided to procure the battery contacts and do the repairs in-house.   The difference being that we only needed to have the back panel returned and not the entire unit.  This way, we could offer a comprehensive solution at a much lower price.

Now to discuss Magellan Policy:   Magellan is current offering a trade-in program (Customer Loyal Program - CLP) to its customers.   As you know, they do not sell parts or do repairs.

Their CLP as of today (2016-05-04) is a flat cost discount.  The customer must choose a NEW UNIT as Refurbished UNITS are not part of the CLP.  Magellan fails to mention that any Summit, City or Specialty maps added to the GPS, other than maps provided originally, will not work on the new units.  This is because the serial number of the new GPS will not match the old one.

THE CURRENT MAGELLAN - CUSTOMER LOYAL PROGRAM

CLP New Explorist 510

CLP New Explorist 610

CLP New Explorist 710
$196.00 + $7.00 S@H ++ $280.00 + $7.00 S@H $350.00 + $7.00 S@H
OUR PROGRAM OFFERS TWO CHOICES
We perform the repair at a fixed cost of $55.00 USD + S@H
We provide a DIY Kit at a fixed cost of $30.00 USD + S@H

++ For the 510, the Purchase Does Not Include a Purchase of the Summit Software
Their policy of replacement is much higher than our cost to repair or provide a DO-IT-YOURSELF (DIY) KIT or replace an entire back panel with a new one.  [For the record, we only have one back panel in stock.]

Hence, it became obvious to us that we should offer the service.  It is an economical way for the user to either have us repair the component or for the user to do the project themselves.

Our plan offers excellent service solution.  Additionally our customers do not have to be concerned with GPS serial number mismatches or the use of their present maps or other data on their unit.

JG

IT IS VERY EASY TO REPAIR YOUR GPS.  JUST REVIEW THE INSTRUCTIONS FOR DISASSEMBLING THE BACK PANEL FOR SHIPMENT TO US.

DISASSEMBLING INSTRUCTIONS

WE DO NOT ACCEPT THE COMPLETE GPS UNIT AS THIS WOULD  HORRENDOUSLY RAISE THE DOMESTIC AND INTERNATIONAL POSTAGE.

We will be offering a new service to refurbish Explorist 510 610 and 710 Back Panels with corroded battery contacts.

Please do not order at this time.  If you wish to be informed of when the service is available. The parts are in manufacturing and due to be delivered very soon.

Have Any Question Just Contact Us

Call us at 1- (973)-694-7425 (New Jersey, USA)
9AM - 5PM (Mon-Fri)
Support@jungleghost.com

Language Translator Over 100 Languages
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The Service Will Be Offer Two Ways

1) You Can Have Us Do the Repair
OR
2) You Can Order a Repair Kit

WE ARE NOT ACCEPTING ORDER AS OF TODAY. 
IF YOU WISH TO BE PLACED ON A CONTACT LIST WHEN THE PARTS ARRIVED, PLEASE SEND US EMAIL AT SUPPORT@JUNGLEGHOST.COM

 =============================

To Have Us Repair Your CORRODED BATTERY COMPARTMENT

NOTE: OUR SHIPPING INSTRUCTIONS WILL EMPHASIZE THAT WE DO NOT WISH YOU TO SEND US THE GPS UNIT IN ITS RETAIL BOX. WE ONLY NEED THE BACK PANEL. 

WE WILL BE RETURNING THE BACK PANEL TO YOU USING USPS (DOMESTIC AND INTERNATIONAL MAIL). 

WE DO NOT ACCEPT THE COMPLETE GPS UNIT AS THIS WOULD  HORRENDOUSLY RAISE THE DOMESTIC AND INTERNATIONAL POSTAGE.

WISH TO REVIEW THE SHIPPING INSTRUCTIONS HERE IS THE LINK.

DISASSEMBLING INSTRUCTIONS

Please do not order at this time.  If you wish to be informed of when the service is available. The parts are in manufacturing and due to be delivered very soon.

Battery Corrosion Repair to Rear Panel of Explorist 510, 610 or 710

$55.00 + $12.75 S&H (Priority USPS Mail ®, INSURED)
USA CUSTOMERS

Battery Corrosion Repair to Rear Panel of Explorist 510, 610 or 710
$55.00 + $31.30 S&H
(First Class International Mail®, Registered Mail)
CANADA CUSTOMERS ONLY

Battery Corrosion Repair to Rear Panel of Explorist 510, 610 or 710
$55.00 + $34.30 S&H
(First Class International Mail®, Registered Mail)
WORLDWIDE CUSTOMERS

 =============================

To Do the Repair Yourself .. Just Order a DIY Kit Below

CURRENT WE ARE LIMITING ONLY ONE DIY KIT PER CUSTOMER.
PLEASE EMAIL US IF YOU NEED ADDITIONAL KITS FOR PRICING.
THIS IS A NON-RETURNABLE ITEM

IF YOU WISH TO ORDER MORE THAN ONE DIY KIT, PLEASE CONTACT US.

Please do not order at this time.  If you wish to be informed of when the service is available. The parts are in manufacturing and due to be delivered very soon.

THIS KIT INCLUDES TWO (2) SINGLE BATTERY CONTACTS AND
ONE (1) DOUBLE BATTERY CONTACT.  THESE ARE NOT SOLD SEPARATELY.  ALSO INCLUDED IS A COMPREHENSIVE INSTALLATION MANUAL.

Battery Corrosion Repair Repair Kit with Detailed Install Instructions
$30.00 + $12.75 S&H (Priority Mail®, INSURED)
USA CUSTOMERS

Battery Corrosion Repair Repair Kit with Detailed Install Instructions
$30.00 + $30.30 S&H (
First Class International Mail®, Registered Mail)
CANADA CUSTOMERS ONLY

Battery Corrosion Repair Repair Kit with Detailed Install Instructions
$30.00 + $34.30 (
First Class International Mail®, Registered Mail)
WORLDWIDE CUSTOMERS ONLY

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